This Privacy Policy explains how ViceloIT collects, uses and protects personal data when you visit the ViceloIT website, read CoreADMonitor materials or contact us about our services and products.
It is written to be understandable for small organisations and individual visitors. It does not replace any rights you have under applicable data protection laws; instead, it summarises what we do with your data and how you can exercise those rights.
It is written to be understandable for small organisations and individual visitors. It does not replace any rights you have under applicable data protection laws; instead, it summarises what we do with your data and how you can exercise those rights.
The data controller for this website and for CoreADMonitor-related enquiries is ViceloIT.
ViceloIT does not publish a physical postal address or phone number on this site. The main way to contact us about privacy or data protection is by email:
Email: info@viceloit.com
When you contact us, please include enough information for us to identify you and understand your request, but do not send sensitive information unless we have specifically asked for it.
ViceloIT does not publish a physical postal address or phone number on this site. The main way to contact us about privacy or data protection is by email:
Email: info@viceloit.com
When you contact us, please include enough information for us to identify you and understand your request, but do not send sensitive information unless we have specifically asked for it.
We only collect data that we need to run the site, respond to you and improve our services.
Information you actively provide
Information collected automatically
Information you actively provide
- Contact details such as your name, email address and (optionally) your role or company name when you email us or use a contact form.
- The content of your messages, including any information you choose to include when asking questions, requesting a trial or describing your environment.
- Technical details relevant to a request, such as high-level information about your Active Directory setup, if you decide to share it.
Information collected automatically
- Basic technical information such as IP address, browser type, device type and pages visited, which is typically generated by web servers and security logs.
- Minimal cookie or analytics data, if enabled, to understand overall site usage and keep the site secure. We do not use this data to profile individual visitors.
We use personal data only for clear and limited purposes:
- Responding to enquiries: to answer questions you send us and provide information about CoreADMonitor or our services.
- Managing trial requests: to process your request for a CoreADMonitor trial and send you practical information related to the trial.
- Providing services: if you engage ViceloIT for consulting or setup work, to communicate with you and manage the engagement.
- Maintaining site security: to monitor and protect the website from abuse, spam and attacks.
- Improving the site and materials: to understand which pages are useful and where we can make explanations clearer.
Depending on the situation, we rely on one or more of the following legal bases to process personal data:
- Consent: when you clearly ask us to contact you, request a trial or otherwise choose to share information with us, you consent to us using that information for that purpose.
- Legitimate interests: we process limited personal data to run a secure and useful website, respond to enquiries from potential customers and improve our services. We only do this where our interests are balanced against your rights and expectations.
- Contractual necessity: if you decide to work with ViceloIT, we need to use certain data (such as contact information and project details) to prepare and fulfil our agreement with you.
- Legal obligations: in some cases, we may need to keep or share information to comply with legal or regulatory requirements.
We keep personal data only for as long as it is reasonably needed for the purposes described in this policy, or as required by law.
In practice, this usually means:
In practice, this usually means:
- Enquiry emails and contact form messages: kept for up to 24 months after the last relevant contact, so we can follow up on previous conversations if you get back in touch.
- Trial-related information: kept for the duration of the trial and for a short period afterwards (typically up to 12 months) to answer follow-up questions.
- Engagement records: if you become a customer, we may keep records for the duration of the relationship and for a period afterwards, in line with applicable legal or tax requirements.
- Technical logs: kept for a short period (often weeks or a few months) to ensure security and troubleshoot issues.
We do not sell personal data and we do not share it with third parties for their own marketing.
We may share data with carefully selected service providers who help us run the website and communicate with you, for example:
We may also share data if required by law, regulation or a valid legal process, or to protect our rights or the rights of others.
We may share data with carefully selected service providers who help us run the website and communicate with you, for example:
- Website hosting and infrastructure providers.
- Email and productivity service providers.
- Security and backup services.
We may also share data if required by law, regulation or a valid legal process, or to protect our rights or the rights of others.
Because we may use hosting, email or other services that operate from different countries, your personal data may be stored or processed outside your country or region.
When this happens, we aim to ensure that appropriate safeguards are in place, such as using providers that apply recognised data protection standards or contractual protections. We select service providers that treat personal data responsibly and in line with this policy.
If you would like more detail about where your data may be processed, you can contact us at info@viceloit.com.
When this happens, we aim to ensure that appropriate safeguards are in place, such as using providers that apply recognised data protection standards or contractual protections. We select service providers that treat personal data responsibly and in line with this policy.
If you would like more detail about where your data may be processed, you can contact us at info@viceloit.com.
Depending on your location and applicable law, you may have some or all of the following rights over your personal data:
- Access: to ask if we hold personal data about you and to receive a copy.
- Correction: to request that inaccurate or incomplete data is updated.
- Deletion: to ask us to delete your personal data in certain situations.
- Restriction: to ask us to limit the way we use your data.
- Objection: to object to certain types of processing, such as processing based on legitimate interests.
- Portability: to receive certain data in a structured, commonly used format or ask us to transfer it to another provider where technically feasible.
- Complaint: to lodge a complaint with a data protection authority if you are unhappy with how we handle your data.
We use reasonable technical and organisational measures to help protect personal data, such as using reputable hosting providers, applying access controls and keeping software up to date.
No website or email system can ever be guaranteed 100% secure, but we aim to keep the data we handle limited and appropriate, and to review our setup from time to time.
If you believe that your interaction with ViceloIT is no longer secure or you suspect unauthorised access, please let us know as soon as possible at info@viceloit.com.
No website or email system can ever be guaranteed 100% secure, but we aim to keep the data we handle limited and appropriate, and to review our setup from time to time.
If you believe that your interaction with ViceloIT is no longer secure or you suspect unauthorised access, please let us know as soon as possible at info@viceloit.com.
The ViceloIT site uses only a minimal set of cookies, mainly those that are necessary for the basic operation and security of the website.
If analytics are enabled, they are configured either without storing identifiable information or with strong minimisation, so that we can see overall trends (such as which pages are most visited) without trying to track individual visitors across sites.
You can usually control or delete cookies through your browser settings. If you choose to block certain cookies, some parts of the site may not work as intended, but core information about ViceloIT and CoreADMonitor should still remain accessible.
If analytics are enabled, they are configured either without storing identifiable information or with strong minimisation, so that we can see overall trends (such as which pages are most visited) without trying to track individual visitors across sites.
You can usually control or delete cookies through your browser settings. If you choose to block certain cookies, some parts of the site may not work as intended, but core information about ViceloIT and CoreADMonitor should still remain accessible.
We may update this Privacy Policy from time to time, for example if we change the way we handle personal data or if legal requirements change.
When we make changes, we will update the date at the top of the page and, where appropriate, provide a more prominent notice on the website. We encourage you to review this page periodically to stay informed about how we handle personal data.
When we make changes, we will update the date at the top of the page and, where appropriate, provide a more prominent notice on the website. We encourage you to review this page periodically to stay informed about how we handle personal data.
If you have any questions, concerns or requests about this Privacy Policy or how ViceloIT handles personal data, please contact:
Email: info@viceloit.com
We aim to respond to privacy-related questions in a reasonable timeframe and to work with you to resolve any concerns.
Email: info@viceloit.com
We aim to respond to privacy-related questions in a reasonable timeframe and to work with you to resolve any concerns.